Contact Us

Get in touch with our team for questions, support, or partnership opportunities. We're here to help you with all your healthcare needs.

Get In Touch

We'd love to hear from you. Please fill out the form or use the contact details below.

Address

123 Medical Square, Healthcare District
Johannesburg, South Africa 2001

Phone

+27 11 123 4567
Emergency Support: +27 11 123 4568

Email

info@mediwebb.com
support@mediwebb.com

Business Hours

Monday - Friday: 8:00 AM - 6:00 PM
Saturday: 9:00 AM - 1:00 PM
Sunday: Emergency Support Only

Live Chat

Available during business hours
Click the chat icon in the bottom right

Send us a Message

How Can We Help You?

Choose the support option that best fits your needs

General Inquiries

Questions about our services, pricing, or platform features

Email Us

Technical Support

Need help with the platform, account issues, or technical problems

Get Support

Partnerships

Interested in partnering with MediWebb or becoming an affiliate

Partner With Us

Live Chat

Chat with our support team in real-time during business hours

Frequently Asked Questions

Find quick answers to common questions

How quickly can I expect a response to my inquiry?

We aim to respond to all inquiries within 24 hours during business days. For urgent matters, please use our emergency support line or live chat feature.

What information should I include in my support request?

Please include your name, contact information, account details (if applicable), and a clear description of your issue or question. Screenshots are helpful for technical issues.

Do you offer support for medical certificate generation?

Yes, we provide comprehensive support for all our services including medical certificate generation, credential verification, and practice management tools.

How do I schedule a demo of MediWebb's platform?

You can request a demo through our contact form, email us at demo@mediwebb.com, or call our sales team at +27 11 123 4569.

What are your business hours for support?

Our standard support hours are Monday-Friday 8:00 AM - 6:00 PM, Saturday 9:00 AM - 1:00 PM. Emergency support is available 24/7 for critical issues.

Find Our Office

Visit us at our headquarters in Johannesburg

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