Get in touch with our team for questions, support, or partnership opportunities. We're here to help you with all your healthcare needs.
We'd love to hear from you. Please fill out the form or use the contact details below.
123 Medical Square, Healthcare District
Johannesburg, South Africa 2001
+27 11 123 4567
Emergency Support: +27 11 123 4568
info@mediwebb.com
support@mediwebb.com
Monday - Friday: 8:00 AM - 6:00 PM
Saturday: 9:00 AM - 1:00 PM
Sunday: Emergency Support Only
Available during business hours
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Find quick answers to common questions
We aim to respond to all inquiries within 24 hours during business days. For urgent matters, please use our emergency support line or live chat feature.
Please include your name, contact information, account details (if applicable), and a clear description of your issue or question. Screenshots are helpful for technical issues.
Yes, we provide comprehensive support for all our services including medical certificate generation, credential verification, and practice management tools.
You can request a demo through our contact form, email us at demo@mediwebb.com, or call our sales team at +27 11 123 4569.
Our standard support hours are Monday-Friday 8:00 AM - 6:00 PM, Saturday 9:00 AM - 1:00 PM. Emergency support is available 24/7 for critical issues.